About me
Hi, I’m Chakradhar Reddy Pakala,
a Strategic Product Leader and Full Stack Engineer with 10+ years of experience scaling FinTech, Digital Banking, and IAM solutions. Currently, I’m a Senior Software Engineer IV, FullStack at Grab in Bengaluru, India.
What I Do
I specialize in building end-to-end products and platforms that scale to millions of users. My expertise spans:
- 🚀 Languages & Frameworks — JavaScript, Go, Java, React, Redux, Spring
- 🔐 Identity & Access Management — OpenID, OAuth 2.0, WebAuthn, MFA, SSO
- 🤖 GenAI Tools — GitHub Copilot Enterprise, GitLab Duo, Cursor
- ☁️ Cloud & Infrastructure — AWS, Azure, Kubernetes, Docker, Terraform, Kafka
Career Highlights
At Grab (Jan 2022 - Present)
As a Founding Engineer at GXS Bank, I’ve built the customer experience platform serving 3M+ users across Southeast Asia:
- Designed and implemented GXS Help Center, AI Chat-bot, GXS Flex Credit Card, and GXS Debit Card services using React and Go
- Built Phoenix — Grab’s internal high-throughput support platform serving millions of tickets and 1K+ concurrent users
- Built XtraMile — A distributed internal operations portal used by 500+ users across 5 countries
- Engineered a rightsizing engine based on the Goldilocks Principle, delivering $60K in annualized infrastructure cost savings
- Decreased Help Center API response time by 30% through code optimization
- Led and mentored a team of 3 engineers for PAX Lending modules
At HID Global (Jan 2018 - Jan 2022)
Senior Technical Consultant in the IAM Business Unit:
- Drove product vision and development for the HID-Temenos IAM Integration, generating $5M in annual recurring revenue
- Built and presented hands-on product demos for Authentication as a Service — MFA, TOTP, Biometrics, Hardware Tokens using React & Spring
- Architected reusable authentication components for Mobile (KONY) and Web (Temenos UXP) platforms
- Created technical demos and POCs that accelerated product adoption and revenue
At LG Soft India (May 2015 - Jan 2018)
Software Engineer building mobile software:
- Architected and deployed HAKIM, a custom automation framework achieving 40% reduction in manual sanity testing
- Built Telephony Android apps and Android framework for LG smartphones
- Led UI design for LG smart devices, implementing internationalization for global users
Skills & Certifications
Architectures: Microservices, RESTful APIs, Distributed Systems, Event-driven Architecture
Tools: Git, Docker, Kubernetes, ArgoCD, Jenkins, Terraform, Kafka, Redis, Elastic, Grafana
Methodologies: Agile (Scrum), SAFe® 5 Certified Agilist
Awards & Recognition
- 🏅 University Gold Medal — Academic Excellence (Nov 2023)
- 🦁 Lion Award — Critical security issue resolution in Temenos Integration (May 2021)
- 🏆 Innovation Award — HAKIM Automation Test Suite for LG Smartphones (Aug 2016)
- ⭐ Multiple Spot Awards — For exceptional delivery on KONY, Temenos UXP, Digital Persona, and HID-Temenos Integration
What I Write About
On this blog, I share:
- Insights on full-stack engineering and system design
- AI tools and automation in developer workflows
- Product development lessons from building at scale
- Curated tech newsletters with interesting reads
Let’s Connect
I’m always excited to discuss technology, collaborate on projects, or chat about the latest in tech!